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Refund Policy

Shipping and Return

Leads Monkey Ltd (trading as “Leads Monky”) Last Updated: 14 August 2026

Shipping

Leads Monkey Ltd sells only digital services (Google Workspace and Microsoft 365 mailbox provisioning, LinkedIn/B2B lead generation, and SEO services). We do not sell or ship any physical goods, and no shipping, freight, or courier service is used or applicable to any purchase made through us. See our Delivery Policy for how digital services are delivered.

Returns

As all of our services are digital and delivered electronically, there is no physical product to return. This section is not applicable to our business.

Refunds

Refunds are issued only where Leads Monkey Ltd has not yet initiated or set up the relevant service — for example, where mailboxes or domains have not yet been created or configured.

Once mailbox provisioning, migration, or the applicable service has been initiated, fees paid for that billing period are non-refundable, except where required by applicable consumer protection law.

To request a refund, contact info@leadsmonky.com with your order details. Approved refunds are returned to your original payment method via the relevant payment processor; processing times depend on that processor’s own timelines.

Nothing in this Policy limits any statutory right to a refund, replacement, or repair that cannot lawfully be excluded under the law of your jurisdiction.

The full refund terms are also set out in Section 8 of our Terms of Service.

Contact Us

Leads Monkey Ltd 167 Knowle Road, Birmingham, West Midlands, United Kingdom, B11 3AL Company No. 17211089 Email: info@leadsmonky.com

Billing currency

All invoices are issued in USD, which is standard practice for cross-border Google Workspace reselling and keeps accounting clean and simple if your business operates across multiple markets.

Payment methods

Card and PayPal are accepted at checkout, both processed securely through trusted payment infrastructure, with orders completing instantly and mailbox provisioning starting within just a few minutes.

Invoices

Downloadable anytime from your client portal in clean formats accepted by tax authorities worldwide including ZATCA, FTA, GTA, ATO, CRA, HMRC, IRS, and most international corporate tax bodies.

tax-return

Tax handling

Local taxes such as VAT, GST, or sales tax are not added at checkout for international buyers, since cross-border tax treatment depends on your country's own rules and your business obligations.

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Leads Monky is a Google Workspace authorized reseller and B2B lead generation company helping businesses get professional email, Workspace plans, cold email, LinkedIn leads, SEO, and CRM automation. Serving global markets, we’ve helped 1000+ companies grow with affordable, verified solutions.

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Locations

United Kingdom
  • 167 Knowle Road, Birmingham, West Midlands, United Kingdom, B11 3AL
  • +44 7828 707585
  • Info@leadsmonky.com
  • 692/D, 3 No Stop, Neelum Block, Allama Iqbal Town, Lahore
  • +92 327 4112218
  • Info@leadsmonky.com
  • 33rd Floor, Al Saqr Business Tower, P.O. Box: 214313, Sheikh Zayed Road, Dubai
  • +44 7828 707585
  • Info@leadsmonky.com
  • 7th Floor, JMD Megapolis, 745, Badshahpur Sohna Rd, Sector 48, Gurugram Haryana, India - 122018
  • +44 7828 707585
  • Info@leadsmonky.com
  • Kedai No. 4 BELAKANG PASAR BACHOK 16300 BACHOK. KELANTAN
  • Info@leadsmonky.com

© 2026. All Rights Reserved | Leads Monkey Ltd

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